Caitwickerzand Holiday Park

Quick Facts

Overview

Vakantieoord Caitwickerzand is a quietly situated, family-owned holiday park on the Veluwe that offers spacious forest camping pitches, four types of wooden Trekkershut cabins, two fully equipped four-person forest bungalows, a roomy chalet, a separate group accommodation and a rental caravan. Dogs are explicitly welcomed, and guests may also bring their own horses to stay in the on-site pasture where hay can be purchased. Owners Bert and Yvonne Lenderink give guests a personal welcome that underscores the park’s small-scale character. The park operates throughout the year, carries recognised Groenekoepel and Green Key Silver sustainability labels and provides direct access to neighbouring Staatsbosbeheer forest trails for walkers, cyclists and riders.

Offerings, Features, or Content

Accommodation Types

Facilities and Amenities

Nearby & On-Site Activities

Sustainability Measures

How It Works

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Vakantieoord Caitwickerzand?

Vakantieoord Caitwickerzand is a small family-run holiday park on the Veluwe that offers camping pitches, trekkers’ huts, a bungalow and a chalet in a forest setting.

Where is Caitwickerzand located?

The park is at Hennepstede 50, 3888 NT Uddel (Nieuw-Milligen) on the Veluwe, between the villages of Kootwijk and Garderen.

What accommodation options are available, and which types of trekkers’ huts can I book—including whether a chalet is available?

You can choose from spacious camping pitches, four types of trekkers’ huts—Standard, Plus, Comfort and Comfort+—as well as a fully equipped bungalow and a spacious chalet.

Do you offer camping pitches?

Yes, Caitwickerzand provides roomy forest camping pitches for tents, caravans or campers.

Can I bring my horse?

Yes, guests can bring their horses and use the on-site pasture for overnight stays.

Are dogs welcome?

Dogs are explicitly welcome on the property.

What makes Caitwickerzand different from larger holiday parks?

It is intentionally small and family-owned, so guests receive a personal welcome rather than a mass-tourism atmosphere.

How do I make a reservation?

You can book directly via the “Reserveren” or “Boek je vakantie” buttons on the website.

How can I contact the park for questions?

Call +31 (0)577-456295 or email info@caitwickerzand.nl.

Is information available in English?

Yes, the website contains an “English information” section for international visitors.

Can German guests read details in their language?

Yes, there is a “Deutsche Informationen” page.

What attractions are nearby?

Day-trip options include Apenheul, Julianatoren and Paleis Het Loo.

Are there walking and cycling routes from the park?

Yes, numerous forest walking and cycling trails start right outside the park.

Is the area suitable for horse riding?

Riders have access to several extensive horse routes, including the 300 km Veluwe Trail.

Does the website provide a map of the park?

Yes, a downloadable park map is offered under “Plattegrond.”

Which terms and conditions apply to my stay?

Stays follow the RECRON General Terms and Conditions linked on the site.

Does Caitwickerzand have sustainability labels?

The homepage displays the Groenekoepel and Green Key Silver logos.

Who will enjoy staying at Caitwickerzand?

Nature lovers, walkers, cyclists and riders seeking a quiet forest setting benefit most from a stay here.

Are the camping pitches spacious?

Yes, the site advertises its camping spots as “ruime kampeerplaatsen,” meaning spacious pitches.

Is Vakantieoord Caitwickerzand family-run, and who are the owners?

Yes. Vakantieoord Caitwickerzand is owned and operated by Bert and Yvonne Lenderink, who personally welcome guests on arrival, underscoring its family-run character.

Do you offer simple accommodation for a short stopover?

The trekkers’ huts provide straightforward lodging ideal for hikers or cyclists on short stays.

Do you have a rental caravan available?

Yes. The Overnachten options list a “Verhuurcaravan,” meaning guests can reserve a fully equipped rental caravan.

Is Caitwickerzand linked to the regional cycling network?

The footer of the site displays the Fietsnetwerk logo, confirming a connection to the regional cycle route network.

Does Caitwickerzand border a protected nature area?

Yes, the holiday park directly borders one of Staatsbosbeheer’s most beautiful nature areas on the Veluwe, giving guests immediate access to forest trails.

Are the displayed prices on the website based on two persons?

Yes. A footnote on the site states, "Getoonde prijs is gebaseerd op 2 personen," meaning the listed price is calculated for two guests.

During which months is Vakantieoord Caitwickerzand open, and when can I make a booking?

Vakantieoord Caitwickerzand is open all year round with no seasonal closures, so guests are welcome in any month. The online reservation system is available 24 hours a day, 365 days a year, allowing you to book at any time.

What are the standard check-in and check-out times for all accommodation types?

The information required to answer this question is not available in the knowledge base.

Is Wi-Fi or fibre-optic internet available on the campsite and in the accommodations, and is there any cost associated with it?

Wi-Fi is available throughout the park. In the bungalows and Comfort Trekkers’ Huts a fibre-optic connection provides fast internet access and is complimentary. Guests in other huts or on the camping pitches can purchase Wi-Fi access tickets; current prices are listed at https://www.caitwickerzand.nl/wifi.

What are the nightly or weekly prices for each accommodation type?

Current nightly and weekly rates are available through the online booking calendar on our website. Simply choose your desired accommodation and travel dates, and the applicable price for that period will be displayed.

What is the cancellation or modification policy for reservations?

Cancellations and reservation modifications are governed by the HISWA-RECRON General Terms and Conditions. The complete policy is available at https://www.caitwickerzand.nl/page/119.

Which payment methods are accepted for reservations and on-site purchases?

Reservations must be paid in full in advance by bank transfer; no separate deposit or staged payment schedule applies. All on-site purchases must be settled by bank card or Visa. Cash is not accepted.

Are campfires or barbecues permitted on the camping pitches, and are fire pits or grills available for hire?

Open fires are prohibited throughout the park. Guests may use a gas barbecue; however, barbecues are not available for hire on site.

Can guests rent bicycles directly at the park or arrange bike hire through Caitwickerzand?

Guests can reserve geared bicycles or e-bikes through the park, subject to availability. Bookings must be made at least three working days in advance and are available only to visitors with an overnight stay at Caitwickerzand.

What are the reception desk opening hours, and can guests arrive outside those times?

During the season, the reception is open from 09:00 to 16:30, and from 10:00 on Sundays. Guests arriving after 16:30 should report via the reception intercom. Arrivals after 20:00 are generally not possible; however, guests with a reservation may call at least one day in advance to discuss potential arrangements.

Are pedal cars available for children to use?

Yes. Guests can rent pedal cars on site; a €2 coin is required as a refundable deposit.

Do the showers operate with coins, and where can I obtain them?

Yes. All showers in the sanitary building are coin-operated. Shower coins can be purchased at the reception desk during opening hours.

Is there a pétanque (boules) court available for guests to use?

Yes. A pétanque court is located on site and may be used free of charge by all guests.

Do the camping pitches have electricity, water and drainage hook-ups, and how many amps is the power supply?

Yes. Every camping pitch is equipped with a 16-amp electricity connection, its own water tap, and a sewer drainage point.

Can I order fresh bread to be delivered each morning?

Yes. Guests can make use of the park’s bread delivery service and collect freshly baked rolls arranged through reception.

How many people can stay in a Trekkershut Plus, and is there a surcharge for an extra person?

The Trekkershut Plus sleeps up to five guests. A supplementary fee is charged for the fifth person.

What kitchen facilities are provided in a Trekkershut Plus?

Each Trekkershut Plus contains a small kitchenette with a gas ring and additional cupboard space for preparing simple meals.

Does the Trekkershut Plus have its own terrace?

Yes. Every Trekkershut Plus comes with a private terrace directly outside the cabin.

How can I reach Vakantieoord Caitwickerzand by public transport?

Take bus line 102 or 104 and alight at the nearest stop; from there it is a 1.5 km walk to the park entrance.

During which hours can I reach the park by telephone?

The park is reachable by phone Monday–Friday from 09:00 to 17:00, Saturday from 09:30 to 16:15, and Sunday/holidays from 11:30 to 16:00 (in winter months November–March from 13:00).

What specific eco-friendly measures has Caitwickerzand implemented as part of its Green Key Silver certification?

The park minimises its environmental impact by using water-saving fixtures, installing energy-efficient lighting with motion sensors, and cleaning all accommodations with environmentally friendly products. These measures allow guests to enjoy full comfort while supporting sustainable practices.

Does Caitwickerzand offer a group accommodation for larger parties?

Yes. The English information page states that, in addition to bungalows, cabins and camping pitches, a group accommodation is available at the park.

Can I buy hay for my horse on site?

Yes. The English information page confirms that hay is for sale at Caitwickerzand for guests who bring their own horses.

How many people can stay in a Trekkershut Standard, and what facilities does it include?

The Trekkershut Standard accommodates up to four guests and is equipped with a small gas stove for simple cooking and an outdoor picnic table.

What amenities are offered in a Trekkershut Comfort?

A Trekkershut Comfort sleeps up to five guests and features box-spring beds, a forest view, and a private terrace furnished with a lounge set.

Do you offer bungalows for rent, and what amenities do they provide?

Yes. Caitwickerzand has two four-person bungalows overlooking the forest. Each features two bedrooms (one with a double bed and one with two single beds), a bathroom, a living area with TV and comfortable seating, plus a kitchen equipped with a dishwasher, oven/microwave and dining table.

Can I buy a chalet or lease an annual pitch at Caitwickerzand, and are there any vacancies available?

Yes. Caitwickerzand offers both chalets for sale and annual pitches (jaarplaatsen) for long-term lease. The website features a dedicated “Chalets en jaarplaatsen” section where you can review current options. At present, a 200 m² year pitch on leasehold will become available from 1 January 2026. For full details about pricing, contract conditions and other available units, please call +31 (0)577 456295 or email info@caitwickerzand.nl.

Can I spot wildlife from my accommodation?

Yes. The forest-view bungalows look directly into the woods, and guests frequently see squirrels, birds or even a deer right from their windows.

How many people can stay in a Trekkershut Comfort +, and what key features does it offer?

A Trekkershut Comfort + accommodates up to four guests. It has a step-free layout with an adapted shower for wheelchair users and provides a pleasant forest view.

Which terms and conditions apply to group stays at Caitwickerzand?

Group bookings are governed by the Groepsaccommodaties Nederland conditions, which can be viewed alongside the standard RECRON terms in the “Algemene voorwaarden” section of our website.

Can I rent a scooter during my stay at Caitwickerzand?

Yes. Guests can hire scooters through the park; simply arrange the rental with reception when booking or on arrival.

Is a grocery starter package available so that food is ready when we arrive?

Yes. You can pre-order a grocery package that will be placed in your accommodation before check-in; contact reception to arrange this service.

Can Caitwickerzand organise a buffet or barbecue for my group?

Yes. The park offers catering options such as buffets and barbecues; enquire at reception for details and pricing.

Is there an electric vehicle charging station available for guests on site?

An electric vehicle charging station is not available on site.

Do the camping pitches provide camper service facilities such as grey-water disposal and fresh-water refill points?

Yes. Grey-water disposal points are available in the park, and each camping pitch has its own fresh-water supply.

What is the maximum permitted length or size of caravans and motorhomes that the pitches can accommodate?

Two large pitches can accommodate motorhomes up to 9 metres. All remaining pitches accept units up to 6.5 metres, or up to 7.5 metres for caravans fitted with a mover. Please check availability of the large pitches in advance.

Are there designated quiet hours when guests must reduce noise on the park?

The park enforces strict quiet hours. Music and any other noise are prohibited after 11:00 PM, and a full noise-free policy applies throughout Sundays.

Are the accommodations and sanitary buildings accessible for guests with limited mobility or wheelchair users?

Guests with limited mobility can make use of the sanitary facilities, although these are not fully wheelchair-accessible. Wheelchair users are best accommodated in the fully equipped Comfort+ Hiker’s Cabin (Trekkershut Comfort+), which features a step-free layout and an adapted shower for easy access.

Is there a self-service laundry or washing machine available for guests?

Yes. The park offers a self-service laundry facility equipped with a washing machine and a dryer for guest use.

Are dogs required to be kept on a lead throughout the park, or are there designated off-leash areas?

Dogs must remain on a lead at all times within the park. A designated off-leash area is available approximately 2 km from the park.

Where is the nearest supermarket or grocery store, and how far is it from the park?

The closest supermarket is approximately 6 km from the park. Guests may wish to plan transportation for this short journey in advance.

Does the park provide facilities for sorting and recycling waste such as glass, paper, and plastic?

Yes. Recycling facilities are available for glass and cans, paper, plastic, and green waste.

Is there an additional fee for bringing dogs or horses, and what are the exact charges per night or per stay?

Dogs incur a surcharge of €5 per night, with a maximum of two dogs allowed per accommodation. Pasture use for each horse costs €9.50 per night.

Can guests rent baby facilities such as cots or high chairs, and what are the associated fees?

Cots and high chairs are available for rent. Each item costs €6.

Does Caitwickerzand provide charging points for e-bikes, and is their use free or paid?

Caitwickerzand charges the e-bikes it rents out on site, and this service is provided free of charge.

Are there organised activities or entertainment programmes for children during school holidays?

The park does not have an animation team. As a result, no organised activities or entertainment programmes for children are offered during school holidays.

Is there a chemical toilet disposal point for caravans and motorhomes on the campsite?

Yes. Guests can empty the chemical toilets of their caravans or motorhomes at the park’s disposal point.

Is parking available directly at each accommodation or camping pitch, and is there any charge for parking?

Guests may park either directly at their accommodation or in a nearby parking area. Parking is free of charge.

Are the trekkers’ huts and other accommodations equipped with heating year-round, and is heating available in the Trekkershut Plus during winter?

Yes. All accommodations, including the various Trekkershut cabins, are suitable for year-round stays and are equipped with heating. For the Trekkershut (hiker’s cabins) – including the Trekkershut Plus – heating is compulsory from 15 October to 15 April and can be booked as an optional extra from 15 April to 15 October. Guests may not bring their own stove.

What is the maximum number of people allowed per camping pitch and per accommodation type?

Accommodation units are available for either 4 or 5 guests, depending on the type selected. Each camping pitch can accommodate up to 6 people.

Is it possible to arrange early check-in or late check-out, and what are the associated fees or conditions?

Early check-in is not offered. Late check-out may be arranged, subject to prior approval at the reception.

Is tourist tax included in the displayed prices, and what is the exact amount charged per person per night?

The tourist tax for 2026 is €1.85 per person per night. Whether this tax is included in the displayed prices is not specified.

Which Trekkershut cabins include a television?

The Trekkershut Comfort is equipped with a television in the living area; the Standard, Plus and Comfort+ cabins do not have a TV.

Do any of the Trekkershut cabins have private bathroom or shower facilities?

Yes. The Trekkershut Comfort contains its own bathroom, and the Trekkershut Comfort+ features an adapted private shower for wheelchair users. Guests in the Standard and Plus cabins use the shared sanitary building.

How close is the Kootwijkerzand sand-drift area, and can I reach it directly from the park?

Vakantieoord Caitwickerzand is located close to the Kootwijkerzand, one of the Netherlands’ largest sand-drift regions. Guests can set out on foot or by bicycle from the park to reach this unique landscape.

Is the Annual Pass transferable to another person?

No. The Annual Pass is strictly personal and bears the cardholder’s photo, so it cannot be transferred or shared with anyone else.

When will I receive my physical Annual Pass after I buy it online?

The pass is sent to your home address by mail no later than 10 business days after purchase.

How long is the Annual Pass valid?

Each pass is valid from the moment of purchase up to and including 31 December of the same calendar year.

How do I cancel my Annual Pass subscription for the following year?

Send a written cancellation, no later than 1 December, to jaarkaart@hogeveluwe.nl.

When is the on-site kiosk open, and what can I buy there?

The small seasonal kiosk is open from 1 May to 1 September and sells ice cream and soft drinks.

Is National Park De Hoge Veluwe easy to reach from Caitwickerzand?

Yes. Vakantieoord Caitwickerzand lies within driving distance of National Park De Hoge Veluwe, so guests can reach the park quickly by car for a day visit.

What is the minimum rental period for a Trekkershut (Hiker Cabin)?

Trekkershut cabins can be booked for one or more nights; a single-night stay is therefore possible.

Is there a swimming pool at Vakantieoord Caitwickerzand?

No. The park does not have a swimming pool; guests who wish to swim can visit public pools in the surrounding towns.

Does Caitwickerzand have an on-site restaurant or café?

No. There is no restaurant on the park; only a small seasonal kiosk (open 1 May–1 September) selling ice cream and soft drinks is available. Guests can use the daily bread-delivery service or arrange external catering for groups.

Can I walk directly from my accommodation or camping pitch into the forest?

Yes. Caitwickerzand sits on the forest edge, so you can step straight from your bungalow, group accommodation, cabin or campsite into the woods without crossing any roads.

Where can I find the bird-watching huts, and is there a detailed map available?

The four bird-watching huts are marked with binocular symbols on the Park’s map. A detailed map showing all hides, roads, and hiking, cycling, and equestrian trails can be purchased for €2 at the Park entrances, the Museonder, and the Park Shop.

Are route maps for horse riders available, and where can I obtain them?

Yes. The Park offers extensive equestrian routes, and free route maps for riders are available at every Park entrance. These maps also show water points and resting spots along the trails.

Why is the mouflon important for nature conservation in the Park?

Mouflons help manage open landscapes such as drifting sands and dry heathland by grazing Scots pine and other vegetation that would otherwise turn these areas into forest. Their feeding habits allow plant and animal species that depend on open habitats to thrive with minimal human intervention.

Are the White Bikes in De Hoge Veluwe free to use, and where can I pick one up?

Yes. Visitors may use the White Bikes free of charge; they are available in the bicycle racks by each Park entrance, in the Park centre, at the Kröller-Müller Museum and at Jachthuis Sint Hubertus.

Can I reserve a White Bike or secure it with my own lock?

No. White Bikes cannot be reserved, and they may not be fitted with a lock; they must remain freely available for all visitors.

Is De Hoge Veluwe accessible for wheelchair users, and are disabled toilets provided?

Yes. The Park offers several wheelchair-accessible walking routes, specialised rental bikes for disabled visitors, and disabled toilets at the Park Pavilion, the Museonder and Jachthuis Sint Hubertus.

Where should I hand in or reclaim lost property found in De Hoge Veluwe?

Lost items must be handed to staff at the Museonder or any of the three Park entrances. Found objects are stored for up to three months.

What sustainability certification does Paleis Het Loo hold?

In 2025 Paleis Het Loo received the BREEAM-NL In-Use certificate with the rating “Excellent,” providing independently verified proof of the palace’s sustainable building performance.

Where is part of Paleis Het Loo’s collection stored?

Since 2021 a share of the collection has been housed in CollectieCentrum Nederland (CC NL) in Amersfoort, a joint storage facility run with the Rijksmuseum, Dutch Open Air Museum and the Cultural Heritage Agency of the Netherlands.

Is the Paleis Het Loo mobile app available for my phone?

Yes. The official Paleis Het Loo app can be downloaded for both iOS and Android devices, enabling visitors to use VoiceOver or TalkBack for audio guidance.

How do I give feedback on the accessibility of Paleis Het Loo’s website or app?

Feedback is welcome; please email info@paleishetloo.nl or call +31 55 577 24 00 to report any accessibility issues or suggestions.

How many bird-watching huts are there in De Hoge Veluwe National Park?

There are four bird-watching huts in the Park, each marked with a binocular symbol on the detailed map.

For how long does De Hoge Veluwe keep found items before disposing of them?

Found objects are stored for up to three months; unclaimed items are then removed from storage.

Is camping permitted inside De Hoge Veluwe National Park?

No. The Park regulations explicitly state that it is not permitted to camp anywhere within De Hoge Veluwe.

May I fish in the waters of De Hoge Veluwe?

Fishing is prohibited unless you hold a valid permit; being in or on the Park’s waters without one is not allowed under Article 3 of the Park rules.

Can I enter De Hoge Veluwe with an e-chopper, fat bike or electric scooter?

No. Article 8 of the Park rules lists e-choppers, fat bikes, electric scooters and similar vehicles as prohibited within the Park.

Is wearing swimwear or going shirtless allowed in the Park?

Only in designated swimming areas and their immediate vicinity; elsewhere in the Park visitors must remain fully clothed (Article 7).

What is the latest time I can enter De Hoge Veluwe before closing?

Last admission is one hour before the stated closing time, after which visitors may not enter the Park (Article 3).

What is the visiting address of Paleis Het Loo?

The visiting address is Koninklijk Park 16, Apeldoorn. The main entrance and on-site car park are reached from Amersfoortseweg.

How can I reach Paleis Het Loo from Apeldoorn railway station by public transport?

From the bus station next to Apeldoorn station take bus lines 102 or 112 from platform H, or Buurt Bus 512 from platform A (not on Sundays/public holidays). Alight at stop “Tuinmanslaan”, 100 metres from the palace.

What does parking at Paleis Het Loo cost and when is the car park open?

A day ticket costs €8.50 per vehicle. The car park opens at 09:00 and remains accessible until one hour after the museum’s closing time; electric charging stations are available.

Does Paleis Het Loo serve a Royal High Tea and what is included?

Yes. In Restaurant Balzaal you can book the Royal High Tea, which begins with an amuse-bouche and a glass of cava, followed by assorted sweet and savoury treats such as madeleines, tarts, sandwiches and flammkuchen.

How do I contact Paleis Het Loo for general questions?

Email info@paleishetloo.nl or call +31 55 577 24 00 between 10:00 and 17:00.

Can I buy tickets for Paleis Het Loo at the ticket desk on the day of my visit?

Yes. Tickets are sold at the on-site ticket desk, although the palace recommends purchasing online in advance to secure entry.

How can I change the date or time of my Paleis Het Loo tickets after purchase?

You can modify your booking through the online ticket support page; follow the on-screen instructions to adjust your tickets.

Is there a separate ticket for only the gardens at Paleis Het Loo?

No. A regular admission ticket already includes access to the gardens, stables, exhibitions and the palace itself.

Which sustainability measures has Paleis Het Loo implemented?

Measures include natural pesticides, 85 % sustainably powered vehicles, at least 25 % local suppliers, staff bikes, a central heat-pump energy system, 100 % green electricity, LED lighting, low-water toilets and taps, and extensive waste recycling.

How do I offer an object to Paleis Het Loo as a gift, loan or purchase proposal?

Send a written proposal (with contact details, object description, photos and provenance, plus your intended gift, loan or sale terms) to the Knowledge & Collection Cluster, attn. Anita Homan, Koninklijk Park 1, 7315 JA Apeldoorn, or email a.homan@paleishetloo.nl. Do not mail the object itself; staff first assess written offers before advising further.

Is De Hoge Veluwe National Park open all year round?

Yes. The Park welcomes visitors 365 days a year.

Is Paleis Het Loo accessible for visitors with limited mobility, and can I borrow a wheelchair on site?

Yes. The entrance building, restaurants, palace basement and garden restaurant all have wheelchair-accessible toilets, and the visitor routes are suitable for wheelchairs. Paleis Het Loo has several wheelchairs and rollators that guests can borrow free of charge—ask at the cash desk on arrival.

Are registered service dogs allowed inside Paleis Het Loo?

Yes. Registered service dogs are welcome throughout the site, while pets that are not service animals are not admitted.

Can I borrow an audio device for the palace tour if I do not have a smartphone or earphones?

Yes. Paleis Het Loo can provide an audio device on loan; simply request one from a staff member at the entrance.

Are mobility scooters permitted inside Paleis Het Loo?

No. Mobility scooters are not allowed inside the museum because their size and turning radius make many rooms inaccessible.

May I bring my own food or drink into Paleis Het Loo?

No. The visitor regulations state that bringing food and drink into the museum is not permitted.

Can I download a map of Paleis Het Loo in advance of my visit?

Yes. A free map can be downloaded directly from the Paleis Het Loo website on the ‘Map’ page.

Who is liable if a rented bike or other item is damaged while I am using it in De Hoge Veluwe National Park?

Guests are responsible for any damage to or loss of rental items; compensation is determined by De Hoge Veluwe according to its park rules.

Why must I pay an entrance fee to visit De Hoge Veluwe National Park?

The Park is an independent foundation that receives only about 12 % of its revenue from government subsidies, so the entrance fee directly funds landscape conservation, biodiversity projects and day-to-day management of the reserve.

How do I purchase e-tickets for De Hoge Veluwe and how are they delivered?

E-tickets can be bought through the Park’s website; after completing the online payment you will receive date-specific tickets by email.

Where in De Hoge Veluwe can I pay only by card and where is cash still accepted?

Card-only payments apply at all Park entrances and at the Kemperberg Tea House. Cash is still accepted in the Park Shop and in the other on-site restaurants and cafés.

What rental bike options are available besides the free White Bikes?

At the Bicycle Workshop next to the Visitor Centre you can hire electric bikes, cargo bikes, tandem bikes and wheelchair bikes, ensuring a suitable option for a wide range of visitors.

Can I make a reservation at Restaurant De Hoge Veluwe?

Individual reservations are not possible; the restaurant operates on a walk-in basis. Reservations are accepted only for groups of ten or more by emailing reserveringen@hogeveluwe.nl.

Where can I book excursions or ask general questions once inside the Park?

Visit the information desk in the Museonder, where staff can answer questions, arrange excursions and handle bike rentals.

As a tour operator, what discount do I receive on De Hoge Veluwe Day Pass tickets and how do I obtain it?

Tour operators receive a standard 10 % discount on both Adult and Child Day Passes. Enter your personal promotion code in the tour-operator section of the De Hoge Veluwe webshop to have the discount applied automatically.

Do tour guides and coach drivers need to be booked in advance when a group visits De Hoge Veluwe?

No. Advance booking is unnecessary for the tour guide and coach driver; the gatekeeper at the Park entrance will take care of their admission on arrival.

Can I pay for tour-operator tickets to De Hoge Veluwe by invoice after ordering?

No. Payment must be completed immediately in the webshop using iDEAL, Mastercard, Visa, American Express, PayPal, Bancontact, Giropay or Sofort; De Hoge Veluwe no longer issues invoices for admission transactions.

Can I reserve rental items such as bicycles online in advance at De Hoge Veluwe?

Yes. Certain rental items can be booked online before your visit for a specific date and time; a valid proof of purchase will be emailed to you immediately after payment.

Does Paleis Het Loo offer guided palace tours, and how do they work?

Yes. Visitors can follow audio-guided palace tours such as the ‘Willem and Mary’ tour and the ‘Wilhelmina’s Home’ tour. Audio stories lead you through the rooms, and you can borrow an audio device at the entrance if you do not have a smartphone or earphones.

Is there a dedicated children’s area at Paleis Het Loo?

Yes. Paleis Het Loo features the Junior Palace, a special zone where children can explore and take part in age-appropriate activities.

Does Restaurant De Hoge Veluwe cater to special dietary needs and food allergies?

Yes. The Park Restaurant can accommodate dietary requirements and food allergies; simply inform the host about your needs when you arrive.

Are dogs allowed inside Restaurant De Hoge Veluwe?

Yes. Dogs are welcome in the restaurant, except in the reception areas.

Is there sufficient parking at Restaurant De Hoge Veluwe?

Yes. The Park centre provides about 230 parking spaces, and extra parking is arranged during large events if needed.

Can I charge my electric car while visiting De Hoge Veluwe?

Yes. Electric charging stations are located at the parking lots next to the Park entrances and beside the Park Pavilion in the Park centre.

What other catering facilities are available in De Hoge Veluwe besides the main restaurant?

Additional options include the food truck, De Theekoepel at Jachthuis Sint Hubertus and Theehuis De Kemperberg, each offering drinks and light meals at various points in the Park.

What fee must I pay when I bring my own horse into De Hoge Veluwe National Park?

Visitors who enter the Park on horseback must buy a separate horse ticket in addition to their own admission ticket. No horse ticket is required if the animal remains inside a transport trailer while passing the gate.

Can Annual Pass holders take their horse into De Hoge Veluwe free of charge?

Yes. Annual Pass holders who arrive with a car or motorcycle may bring their horse at no extra cost. Pass holders without a vehicle can still enter with a horse by purchasing a single horse ticket at the Park entrance.

Where can I park a car with a horse trailer inside De Hoge Veluwe?

Dedicated trailer parking is available at the Gymnasiumvallei, the large car park near Jachthuis Sint Hubertus, and the coach car parks in the Central Area; all locations are marked on the detailed map provided at the Park entrance.

Are hitching rails with water facilities available for horses in the Park?

Yes. Hitching rails are shown on the Park map, and the rails at Restaurant De Hoge Veluwe (centre), Jachthuis Sint Hubertus (north) and Theehuis De Kemperberg (south) all have water points for horses.

Where can I find De Hoge Veluwe’s press releases and annual reports?

Press releases, annual reports, visions and research papers are published in the Park’s online media library. Media professionals can also join the press mailing list by emailing pers@hogeveluwe.nl.

Which institution supplies long-term loan objects displayed at Paleis Het Loo?

A range of items exhibited in the palace and stables are on long-term loan from the Royal Collections, which also assist with exhibition preparation and publications.

Which languages are offered for the audio tour of Jachthuis Sint Hubertus?

Audio tours are available in English, German, French, Chinese, Japanese, Italian and Spanish, enabling international visitors to follow the guided visit in their own language.

When will I receive a reply after submitting the Paleis Het Loo contact form?

Paleis Het Loo aims to answer questions or messages sent via the online contact form within three working days.

How can I unsubscribe from Paleis Het Loo’s newsletter?

Each newsletter email contains an unsubscribe link at the bottom; click this link to stop receiving future mailings at any time.

Is barbecuing permitted inside De Hoge Veluwe National Park?

Barbecuing is only allowed at locations the Park has specifically designated for this purpose and only with prior permission from De Hoge Veluwe staff; barbecues elsewhere in the Park are prohibited.

May I feed or otherwise disturb the wildlife in De Hoge Veluwe?

No. Park rules forbid alarming, disturbing or feeding any animals, including leaving food behind or luring animals with food.

Can I take a White Bike outside the boundaries of De Hoge Veluwe?

No. White Bikes and other rental items must remain inside the Park; taking them beyond the Park gates is not allowed.

Are weapons or other dangerous objects allowed inside De Hoge Veluwe?

No. Bringing weapons or dangerous objects into the Park is prohibited, and visitors found with such items may be removed from the Park, if necessary with police assistance.

May I take photographs or film inside Paleis Het Loo?

Yes. Visitors may take photos and videos for personal use inside the palace provided no extra lighting, tripods, props or drones are used, the equipment remains hand-held, and other visitors are not disturbed. Commercial shoots require prior permission.

Is there a cloakroom or lockers at Paleis Het Loo?

Yes. A cloakroom and lockers are available inside the palace where visitors can securely store coats and bags during their visit.

Is free Wi-Fi available at Paleis Het Loo?

Yes. Free Wi-Fi is provided in both the stables square and inside the palace buildings.

Which walking routes in De Hoge Veluwe are wheelchair accessible?

The Experience Route starting at the Museonder, the Berlage Path near Jachthuis Sint Hubertus, and the 4.1-kilometre Landscape Path are all designed to be fully wheelchair accessible.

Whom can I contact at De Hoge Veluwe if I have questions about how my personal data are processed?

Questions about the processing of your personal data can be emailed to the Park’s Privacy Department at privacy@hogeveluwe.nl.

Does Restaurant De Hoge Veluwe use products from the Park itself in its dishes?

Yes. The chefs cook with game sourced from De Hoge Veluwe and with fresh vegetables and herbs grown in the Park’s own garden, ‘de Pampel.’

Can I watch wildlife in De Hoge Veluwe remotely before my visit?

Yes. The Park’s website features the ‘Wildcam at De Hoge Veluwe,’ which streams live footage of wildlife so you can observe animals online at any time.

How large is the collection held by Paleis Het Loo?

Paleis Het Loo’s collection comprises more than 160,000 items, including paintings, furniture, costumes and even the plants in the historic gardens.

What are the opening hours of Paleis Het Loo?

Paleis Het Loo is open from Tuesday to Sunday between 10:00 and 17:00. The museum is closed on Mondays.

Is admission to Paleis Het Loo free for Museumkaart or ICOM card holders, and do I need to book in advance?

Yes. Visitors with a valid Museumkaart or ICOM card can obtain a free admission ticket, which must be pre-booked online and shown with the card at the entrance.

Is a free ticket without a QR code still valid at Paleis Het Loo?

No. Free tickets that lack a QR code are no longer valid and cannot be used for entry.

At what times are guided tours of ‘The House of Orange’ exhibition offered?

Guided tours depart on Tuesday to Thursday and Sunday at 11:00, 11:45, 13:30 and 14:15. Each tour lasts about 30 minutes and starts from the entrance balcony.

How do I arrange a group visit or catering package at Paleis Het Loo?

Group visits and catering or guided-tour packages can be arranged through the reservations section on the website; follow the ‘Group information’ link to contact the team and make the necessary bookings.

Is there a shuttle bus from the entrance to the gardens at Paleis Het Loo, and what does it cost?

Yes. A shuttle bus runs between the entrance building and the gardens; a day ticket for this service costs €1 per person.

Does Paleis Het Loo provide a tactile model for blind or visually impaired visitors?

Yes. In the stables square you will find “Paleis Het Loo op de tast,” an interactive tactile model that allows visitors to explore the palace layout through touch.

If I am unable to use my dated e-ticket for De Hoge Veluwe due to illness, can I request a voucher?

Yes. In the event of force majeure such as illness, De Hoge Veluwe will, as a goodwill gesture, issue a voucher for a future visit. Email your request to reserveringen@hogeveluwe.nl.

Which personal data are recorded when I connect to The Park’s Wi-Fi network?

To provide and secure the service, the network registers your device’s MAC address, operating system, device name and the access point to which you connect.

How many visitors count as a group for bookings at De Hoge Veluwe?

According to the Park regulations, a ‘Group’ is defined as ten or more guests who are covered by the same reservation for services or products.

Is De Hoge Veluwe liable for personal injury or lost or damaged property during my visit?

Article 5 of the Park regulations states that De Hoge Veluwe accepts no liability for personal injury or for theft, loss or damage to visitors’ possessions, except when such harm results from wilful misconduct or gross negligence by the Park.

What measures is Paleis Het Loo taking to improve the accessibility of its website and app?

Paleis Het Loo performs regular accessibility checks, trains staff to optimise digital accessibility and makes continuous technical improvements. Visitors can send feedback or questions to info@paleishetloo.nl or call +31 55 577 24 00.

What is the maximum speed limit for cars and motorcycles inside De Hoge Veluwe National Park?

Article 4 of the Park rules sets the speed limit at 60 km/h for motor vehicles, although a lower advisory speed of 40 km/h is recommended.

May I ride a White Bike before sunrise or after sunset?

The Park urgently advises visitors not to use White Bikes before sunrise, after sunset, or when visibility is below 50 metres because the bikes have no lights and on-site lighting is limited.

Can I cycle on a mountain bike or speed-pedelec anywhere in De Hoge Veluwe?

No. Mountain bikes, speed-pedelecs and racing bikes are only permitted on the designated cycle paths and must be ridden at an appropriate speed and not in groups, as stipulated in Article 4 of the Park rules.

How many audio stories are available for the palace tours at Paleis Het Loo and how long does each one last?

Paleis Het Loo offers three different audio stories, each linked to a specific palace tour. Every story takes about 30 minutes to listen to and can be heard in the free app or on a rented audio device.

Can I reschedule group tickets bought through the De Hoge Veluwe tour-operator webshop?

Yes. You can move the entire order to a new date after purchase, but it is not possible to reschedule only part of the tickets within the same category.

Where should a coach drop off passengers and park when visiting De Hoge Veluwe?

Coaches may unload guests in the Park Centre and then park in the same central area. The Schaarsbergen entrance is not accessible for buses.

Do the wildlife camera traps in De Hoge Veluwe record visitors?

The camera traps are aimed solely at monitoring animals. If visitors appear in a recording by chance, those images are deleted.

Are drones permitted inside De Hoge Veluwe National Park?

No. The Park rules explicitly forbid the use of drones anywhere in De Hoge Veluwe.

May I smoke in the Park Restaurant or elsewhere in De Hoge Veluwe National Park?

Smoking is prohibited inside buildings and on the restaurant terrace. During periods of drought, smoking is not allowed anywhere in the Park.

Can I bring my own food and drinks into the Park Restaurant at De Hoge Veluwe?

No. Visitors may not consume their own refreshments in restaurant areas; personal food and drink are only allowed in the designated picnic zones.

How many entrances does De Hoge Veluwe National Park have, and can I start my visit at any of them?

The Park has three separate entrances, and visitors are free to begin their visit at any of these gates.

What should I do with my litter while visiting De Hoge Veluwe National Park?

All litter must be placed in the bins or rubbish containers provided throughout the Park, or taken home with you; leaving waste behind is not allowed.

Does De Hoge Veluwe offer internships, and where can I find current opportunities?

Yes. The Park lists year-round internship placements—such as ten-week positions in the gastronomy and shop departments—on the “Internships at the Park” page of its website, where you can view available spots and application details.

Do I need to reserve in advance to tour the interior of Jachthuis Sint Hubertus?

Yes. The Jachthuis can only be visited on the inside with a pre-booked guided tour; making a reservation is compulsory and visiting without one is not possible.

Why does De Hoge Veluwe carry out active nature management instead of letting the landscape develop naturally?

Without intervention the terrain would become increasingly uniform, so active management is needed to preserve a varied mosaic of habitats and sustain a wide diversity of plant and animal species—one of the Park’s core objectives.

Is a refrigerator provided in the Trekkershut Plus?

Yes. The Trekkershut Plus features a fully equipped kitchen that includes a refrigerator, allowing guests to keep food and drinks chilled during their stay.

Do guests need to bring their own duvets for the Trekkershut Plus?

Yes. The cabin supplies pillows but no duvets, so guests should bring their own duvets or sleeping bags.

Is an administration fee charged if De Hoge Veluwe issues an invoice for less than €250?

Yes. For invoices under €250, De Hoge Veluwe may add a €20 administration fee, as stated in Article 22 of the Park regulations.

When must I pay a De Hoge Veluwe invoice, and what interest is charged on late payment?

Invoices must be paid within 14 days of the invoice date. If payment is late, statutory interest (statutory commercial interest for non-consumers) accrues from the original payment date until full settlement.

What happens if the online payment for my De Hoge Veluwe e-ticket is not completed successfully?

If the electronic payment is not processed or authorised correctly or on time, the e-ticket is invalid, and De Hoge Veluwe accepts no liability for the failed transaction.

Why does De Hoge Veluwe record my details in a night register when I camp overnight?

Dutch law obliges the Park to keep a night register for every campsite guest. The register notes the contact person’s name and address, arrival and departure dates, number of overnight stays, most recent visit and the form of identification shown. These data help the Park know who is present during emergencies and enable the municipality of Ede to verify tourist-tax declarations.

Is there a wheelchair-accessible wildlife observation hide in De Hoge Veluwe National Park?

Yes. The Millelamel Wildlife Observation Post is fully wheelchair accessible and can be reached via a short walk from the Park’s centre, giving visitors who use wheelchairs an unobstructed view of wildlife.

Where in De Hoge Veluwe may I eat my own food and drinks?

You may consume your own refreshments only in the picnic zones that the Park has designated for this purpose. Bringing personal food or beverages into Restaurant De Hoge Veluwe or other catering locations is not allowed.

Do the electric rental bikes have child seats?

No. The electric bikes offered for hire inside De Hoge Veluwe do not have child seats and cannot be fitted with them.

Are there always enough White Bikes available in De Hoge Veluwe National Park?

White Bikes are free for anyone to use, and another visitor may take a bike as soon as it is parked. On busy days certain locations can temporarily run out, so availability is not guaranteed everywhere at all times.

Where do I pick up and return a rental bike in De Hoge Veluwe?

Rental bikes are collected and returned at the bicycle repair workshop in the Park centre. They can be used daily between 09:00 and 17:00.

Can De Hoge Veluwe require an advance payment or security deposit when I make a reservation?

Yes. Under Article 20 of the Park rules, De Hoge Veluwe may request an advance payment; for consumer bookings the advance may not exceed 50 % of the total reservation value. During the stay the Park can also ask for a security deposit to guarantee payment of the final invoice.

Are visitors allowed to enter De Hoge Veluwe if they are under the influence of drugs or alcohol?

No. The Park rules state that visitors who appear to be under the influence of drugs or alcohol, or who are dealing in or possessing drugs, may be refused access or removed from the Park without compensation.

How can schools arrange an educational visit to De Hoge Veluwe?

Schools can plan visits by contacting the Reservations team via reserveringen@hogeveluwe.nl or by calling +31 (0)55 833 08 33. Staff will help tailor educational activities for both primary and secondary pupils.

Can I extend the rental period of a hired bike or other rental item in De Hoge Veluwe?

An extension is only possible with the Park’s prior consent and is charged at the applicable extension rates, as specified in the rental conditions. Early return does not entitle the renter to a refund of the original fee.

How is admission charged for visitors arriving in a covered wagon at De Hoge Veluwe National Park?

For a small covered wagon that seats up to eight people, you pay the standard fee for one horse plus the regular entrance fees for all passengers. For a large covered wagon (space for more than eight people), you only pay the passenger entrance fees; the horses are admitted free of charge.

Do I need to present proof of purchase when picking up a rental item I reserved online at De Hoge Veluwe?

Yes. A rental item will only be issued once you show the valid proof of purchase or reservation that was emailed to you immediately after you completed the online payment.

Are there age or height restrictions for certain attractions or facilities in De Hoge Veluwe National Park?

Yes. Some attractions have minimum or maximum age or height requirements. These rules are stated on signs or communicated by Park staff, and visitors who do not meet them can be refused access to the attraction or facility.

What happens if De Hoge Veluwe cancels my purchase or reservation?

Under Article 16 of the Park regulations, De Hoge Veluwe may cancel a purchase or reservation at any time. If rental items, activities or admission tickets are affected, the Park simply refunds the amount already paid unless you accept an alternative solution. For cancelled catering services it refunds any advance or deposit that was paid; no further compensation is owed.

Does De Hoge Veluwe use surveillance cameras and how long are the recordings kept?

Yes. Surveillance cameras are installed at the Park’s entrances and within the Park to protect visitors and property. Recordings can be viewed live and are stored for up to four weeks before being deleted, unless an incident requires them to be shared with the authorities.

How is my personal data handled when I complete a visitor survey at De Hoge Veluwe?

If you fill in a visitor survey, the Park processes your name, email address and telephone number solely to improve its services. The responses are retained only for as long as needed to incorporate them into the survey results and are then deleted.

Are dogs allowed in De Hoge Veluwe National Park?

Dogs are welcome in the Park provided they are kept on a leash at all times. They may not join excursions or enter the Museonder, the Kröller-Müller Museum or Jachthuis Sint Hubertus, but they are permitted in Restaurant De Hoge Veluwe and De Theekoepel.

Can camping guests rent a refrigerator or use a communal freezer for food storage?

Camping guests may leave ice packs at the reception to be frozen for later use. Refrigerators are not available for rent.

Are day visitors allowed to visit guests staying at the park, and is there a fee or registration procedure for them?

Day visitors are welcome to visit overnight guests at the park. No advance registration or entrance fee is required.

What is the maximum number of vehicles allowed per camping pitch or accommodation, and are extra cars subject to fees or designated parking areas?

One vehicle is permitted per accommodation or camping pitch. Any additional car must be parked in the general parking area or outside the park.

How many bedrooms and what sanitary facilities does the Trekkershut Comfort have?

The Trekkershut Comfort contains two separate bedrooms and a private wet room with its own toilet and washbasin, offering more space and privacy than the Standard or Plus cabins.

May I transport another person or luggage on a White Bike in De Hoge Veluwe National Park?

No. Park rules state that users of the free White Bikes are prohibited from transporting other persons, luggage or other items on the bikes.

Do the White Bikes have lights or helmets, and are they safe to use after dark?

The White Bikes have no lighting and helmets are not provided. Because on-site lighting is limited, the Park advises visitors not to use the bikes before sunrise, after sunset or when visibility is below 50 metres.

Why does the Park want to preserve the mouflon but keep the wolf out?

De Hoge Veluwe states that, although the wolf is a native species, it undermines conservation goals by killing the mouflon, whose grazing is essential for maintaining open heath and drifting-sand habitats. Therefore the Park advocates controlled wolf management and wants to keep wolves out while preserving the mouflon population.

What difference would it make if the mouflon were to disappear from De Hoge Veluwe?

Without mouflon grazing, open areas such as drifting sands and nutrient-poor heathlands would quickly turn into pine forest, threatening the protected landscapes and the plant and animal species that depend on them. Maintaining these areas by manual tree removal would be costly, labour-intensive and less effective than the mouflon’s natural grazing.

Where can I learn more about the mouflon situation in the Park?

Visit the Museonder in De Hoge Veluwe, where the temporary exhibition "Save the Mouflon" explains the mouflon’s role, current threats and conservation measures.

What can I do to help protect the mouflon and vulnerable areas in De Hoge Veluwe?

You can sign the "Save the Mouflon" petition supporting controlled wolf management or become a member of the Mouflon Association to back ongoing conservation efforts.

I did not receive my De Hoge Veluwe e-ticket after ordering online. What should I do?

First check whether the email with your e-ticket is in your junk or spam folder. If it is not there, contact Ticketcounter’s help desk by emailing info@ticketcounter.nl or calling +31 10 751 64 00 (Monday–Friday 09:00–17:30, Saturday–Sunday 08:30–12:30; email answered until 16:30).

What is the exact address of Restaurant De Hoge Veluwe (Park Pavilion)?

Restaurant De Hoge Veluwe, located in the Park Pavilion, can be found at Houtkampweg 9B, 6731 AV Otterlo.

May children under 12 enter De Hoge Veluwe on their own?

No. Children under 12 are only allowed into the Park when continuously supervised by an adult, who remains responsible for their behaviour at all times.